Our first meeting was in the phone and I liked him then. I got the impression that there was no plumbing issue he could not tackle. He arrived when he said he would that morning, took a look around and diagnosed the problem, gave me some options and proceeded to fix it. By 3 pm my leak which came from a broken copper hot water line in the foundation was rerouted and the problem solved. He has the capability of accepting payments over the phone and just like that the job was done in less that a day. I would definitely recommend his services.